Our Kickstarter Package includes: • Phone case printing vending machine • 1,000 standard phone cases • 1 × box of ink (prints up to 2,000 cases) • Spare accessories • Inbuilt cashless card reader • Location provided • Launch Kit with setup tips, installation guidance, and maintenance videos

Each machine holds up to 595 phone cases across 85 cargo lanes.

The Launch Kit is our installation and maintenance guide. It includes step-by-step setup instructions, tips, tricks, and best-practice guidance to help you operate your machine confidently from day one.

Setup typically takes 4–6 hours, including unboxing, assembling the machine, loading case inventory, adding ink and consumables, and completing print calibration.

POS onboarding begins while you wait for your machine to arrive, so everything is ready once the machine is delivered.

The manufacturer provides 24/7 technical support, and your Launch Kit includes helpful tips and guidance to make the process as smooth as possible.

No technical experience is required. Daily operation is simple, and support is always available if needed.

The manufacturer recommends wiping the printer head once a week to retain high print quality. Should you ever need assistance, the manufacturer provides 24/7 technical support for maintenance or troubleshooting.

Monday payments: Previous Thursday’s earnings Tuesday payments: Friday & weekend earnings Wednesday payments: Current Monday’s earnings Thursday payments: Current Tuesday’s earnings Friday payments: Current Wednesday’s earnings

You can monitor your machine via: • The cashless card reader app, showing real-time sales, revenue, alerts, and machine status • The manufacturer’s inventory software, allowing you to track stock levels and completed orders Technical support is available 24/7 and can remotely view and test your machine if required.

Yes. All machines come fully branded with Case Laboratory branding for a clean, professional appearance.

Once funds have cleared in our bank account, we will email you the Kickstarter Package. This email will outline your next steps, with all required information included both in the email body and the attached package. Next steps are tailored to the specific package you have purchased.

Yes. Payment confirmation will be included within the email that contains your Kickstarter Package.

Your Kickstarter Package includes detailed instructions for contacting technical support. You will be asked to download WeChat, and a QR code will be provided as your direct point of contact with the support team.

No. Custom designs are not available. All machines are professionally branded with Case Laboratory branding to ensure consistency, quality, and market readiness. The benefits of this include increased brand exposure and customer trust, promotional support across our social media channels, and access to key placement opportunities.

Novelty Vending Global has been appointed as Case Laboratory’s exclusive reseller and marketing agent. They have access to hundreds of centres across Australia and New Zealand and, where included in your selected package, can assist in securing a key location for your machine.

Yes. If you are able to secure your own location, you may purchase a machine package without location services, resulting in a reduced cost.

Yes. Finance options are available for eligible ABN holders through our finance partner, subject to approval and standard lending criteria.

No. A pallet jack is not required. The machine is delivered in a hardwood crate. Once unboxed, the machine already has wheels installed and can be moved to your nominated location. We recommend using two people to assist with unpacking and moving the machine to ensure safe manual handling.